Cook County Hospital: Improving the patient & provider experience with Cerner embedded telehealth

Cook County’s Manager of Digital Transformation shares how the pandemic accelerated the health system’s telehealth initiative, moving from various video platforms to a single platform embedded in Cerner. Learn what made the Cerner embedded solution a game-changer for providers and staff, and how it has dramatically improvement in patient satisfaction. Even as care locations re-open, Cook County is providing 150+ virtual visits a day across primary care and specialty care, with goals to expand to scheduled visits and virtual urgent care.

  • Session Type:Exhibitor sessions
  • Content topics:Population health management, Patient experience and engagement
  • Client value driver:Patient experience
  • Target audience:Patient engagement, Telehealth
  • Challenge to solve:Enhancing consumer access and experience, Improving clinician efficiency and operational excellence
  • Solutions:Video Visits
  • Attendee type:Current client, Prospective client
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