Helping healthcare organizations with COVID-19 vaccine management capabilities and offering a personalized consumer experience through HealtheLife

Join David Harse, vice president and general manager, consumer engagement, and Jessica Oveys, director, product market management, as they deliver an update on the new capabilities planned for HealtheLife in 2021. It is focused on offering an experience in line with what consumers expect in a modern digital experience. The updated HealtheLife aims to engage consumers with a contextual experience based on the respective consumer's needs and offer COVID-19 vaccine management capabilities. 

***The video for this session will no longer be available 15-minutes after the scheduled end time. You can visit the on-demand catalog after the conclusion of the event to view the session recording.

  • Date:Thursday, April 29
  • Time:11:00 AM - 11:45 AM
  • Session Type:Deep dive solution update
  • Content topics:Consumer, Patient experience and engagement, User experience and productivity, CommunityWorks
  • Client value driver:Patient experience
  • Learning objective 1:Discuss how new preventive care measures and consumer plan capabilities within HealtheLife can help guide consumers on their health journeys.
  • Learning objective 2:Identify how new COVID-19 vaccination management capabilities can help healthcare organizations engage consumers through the process.
  • Learning objective 3:Describe how the unified consumer communications capabilities can help clinical care teams connect with consumers via bi-directional texting.
  • Target audience:Marketing, Patient engagement, Telehealth, Patient access
  • Challenge to solve:Enhancing consumer access and experience
  • Solutions:Consumer
  • Continuing education credits:CME, CNE, ACPE
  • International:International
  • Attendee type:Current client
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